Custom Name Embroidery US Navy Mom Proud Navy for Mom Classic Cap

Refund Policy

Since your product is custom printed just for you, we do not accept returns. We accept refund/ resent in these cases:

– Damaged/poor quality printed item
– Wrong item (wrong design, wrong product type)
– Wrong size item (we sent the wrong item with the one you ordered)

Please contact us by email at [email protected] and our support team will help you arrange a replacement or refund as soon as possible. A replacement will take time like normal orders (3 business days for processing and 10 – 20 days for delivery).

Return Policy

1. BELOW IS FEW REASONs YOU CAN’T RETURN YOUR ITEM OR CANCEL YOUR ORDER:
+ You have chosen a wrong size , wrong color and wrong type of t-shirt .
+ You can’t cancel your order if it was placed 12 hours ago
+ The image quality in t-shirt is considered good

If your order has been over 12 hours we can’t help you cancel your order because your item was finished. But You can email us. If it still processing we will cancel for you. Please sympathize with us for this inconvenience. It is difficult to sell to someone who has not the right choice. Any excuse from us, we will make you another one. We always want to bring you the best products, the cheapest with the fastest delivery time. Hope to receiving your sympathy and support in the future.

2 shipping options

1. Standard shipping method: Yun Express, Yanwenm etc …

Shipping time: 20-25 days

2. Fast shipping method: DHL, Fedex, Yun Fast, USPS, etc…

Shipping time: 10-15 days

Some products like shoes have their own shipping times: 20-25 days for fast ship, 30-35 days for standard ship.

3. Noted:

In the sales season (Christmas) or in the Covid 19 period, shipping time is 5-10 days longer than normal.

Some areas such as: island, military area, remote areas according to the carrier’s policy, 5-10 days longer than normal and Fast shipping method can not apply for that areas.

Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.

Change or cancel order:

We only allow order modification within 24 hours since the payment. Please contact us via our [email protected] to make any changes

24/7 Customer Support:

ShopowlFashion takes pride in providing excellent customer service and satisfaction. Please email to [email protected] to let us know if you have any questions . All of your questions will be answered by us within 24 hours.